Frequently asked questions


Our most asked questions to help you decide

If your question is not answered here, and you still have questions you'd like to ask us, feel free to contact us here, or call us on 0330 124 7784.


Is your process safe for my family?

After we are done cleaning, the floors, rugs, or upholstery we treat will be significantly healthier than before we treated. THERE ARE NO RISKS ASSOSIATED WITH ANY OF OUR CLEANING PROCEDURES.

How do I prepare for my cleaning?

1. Clear away any items covering spots you wished to be cleaned. i.e: Clothes, electronics, furniture, etc.. This doesn't mean you need to pre vacuum.

How long does the process take?

It takes us 30 min to set up. It takes us 30 min to pack up. An average room to clean takes 30 min to clean. An average room takes 30min-4 hours to dry.

How long will my floor, upholstery, or rug take to dry?

Airflow is king!!! Any additional airflow will expedite the drying process and improve cleaning results. We recommed leaving your A.C. fan on, over head fans on, amd amy additional fans for best result. Average dry time 30min-4 hours.


We’re always happy to answer your questions

Call us on: 0330 124 7784

Lines open: Monday - Thursday from 9am - 8pm, Friday from 9am - 5:30pm

Call us free on:  0330 124 7784

Campbell Wallace Fraser specialise in Trust Deeds, a debt management solution only available to Scottish residents.

Call us

0330 124 7784

Opening times

Monday - Thursday: 9:00am - 8:00pm Friday: 9:00am - 5:30pm

Saturday & Sunday: Closed

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The Money Advice Service is a free service set up by the Government to help people make the most of their money. If you would like to learn more click here. The Accountant in Bankruptcy Scotland (AIB) an independent government agency, have a leaflet on dealing with your creditors. To view a copy, click here. Campbell Wallace Fraser Limited. National House 80-82 Wellington Road North, Stockport, Cheshire. SK4 1HW Company Registered in England & Wales No. 07439002. Registered office as above.  Brendan Hogan is licensed to act as an insolvency practitioner in the UK by the Insolvency Practitioners Association. Telephone: 0330 124 7784. E-mail: enquiries@CampbellWallaceFraser.co.uk

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